We are hiring iMail3 product sales manager. Part-time. Rich return. Interested parties please click here.


iMail is Free

iMail is free for use by anyone and for any purpose, commercial or non-commercial, and by any means. Most people use iMail without any kind of license or support.

 

iMail Paid Technical Service

Sanwhole as the software owner can provide professional, private paid technical service for enterprise, school and other organization.

 

iMail Paid Technical Service Plan

 

Level - Advice

Level - Guide

Level - Onsite

Level - Now

Level
Full Managed

Applicable to

> 20 people

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> 100 people

 

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> 1000 people

 

 

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What questions we listen to 

Any about iMail.

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What questions we reply to

Install, Use, Upgrade

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How to install, use and upgrade iMail.

Analysis, Statistics

 

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How to analyze and statistics iMail log.

Track, Debug

 

 

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How to track and debug iMail.

Contact Method

Email

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Chat

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Remote Assistant

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We will help you as we are able, for example Microsoft Remote Assistance.

On Site

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Request on-site visits from Sanwhole are no additional cost. Traveling and accommodation costs are paid by you.

Phone

 

 

 

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Who will help you

Engineer

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Senior Engineer

 

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Technical Director

 

 

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Applicable iMail Version

Latest version

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Require you to upgrade to the last version of iMail before discussing the issue.

Within 2 versions

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Applicable to current and previous version.

Within 3 versions

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Applicable to current, previous and before previous version.

Work Time

Business Hours

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 China Beijing Business Hours

24/7/365

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Call at any time, day or night.

Guaranteed Response Time

No

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We will make our best effort to respond to your questions. Normally, you should hear back from us within minutes.

Within 1 workday

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Within 1 Hour

 

 

 

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Guaranteed Schedule Time

No

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We will make our best effort to process your questions. Normally, you should hear back from us within hours.

Within 2 workdays

 

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Within 6 Hours

 

 

 

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Uptime Guarantee

99.9%

 

 

 

 

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Contact Ticket Limitation

Max 10 Tickets

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We do not normally keep track of contact time and we have never had to cut anybody off.

Max 15 Tickets

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Max 25 Tickets

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Partner Membership

 

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Recognize members on the Sanwhole website with a logo and/or a brief acknowledgment at no extra cost.

 

$500

$2,500

$7,500

Negotiable

Negotiable

 

 

(Annually)

(Annually)

(Annually)

(Annually)

(Annually)

Don’t know which plan is right for you?   please contact imail@sanwhole.com

 

About the Sanwhole iMail Team

Paid support options and products are provided by Sanwhole with headquarters in Beijing, China and have been in business since 2008. Sanwhole has an international team of employees and associates representing the best available talent. We are a 100% engineering company. We are well versed in project management, quality control and safety management. We know “mission critical” company and know how to provide service for them. We will be here when you need us, even if that need is many years in the future.

 

More information on voHelp

Pre-Sale Discuss

Terms_and_conditions96

Terms and Conditions

Tutorial96

Classic Experience

Price96

Buy Now

Testimonials96

Testimonials

AsSeebIn196

AS SEEN IN

 

 

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https://sanwhole.com/Services/WordHost

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https://sanwhole.com/Turnkey/iPDCA

 

 

 Created by Vole Word to Website, Sanwhole Presents. (www.sanwhole.com)